Services

πŸ“š RAG & Knowledge Systems

Retrieval-augmented generation, internal knowledge bases and semantic search over your data.

<1sTypical retrieval
100%Answers cited
5+File formats
RAG & Knowledge Systems
Why this matters

Why RAG & Knowledge Systems?

Large language models do not know your internal documents and they do not stay up to date. This leads to generic or incorrect answers you cannot rely on in business.

RAG combines retrieval and generation: the model first fetches the right passages from your own data and answers only from them, with citations. Answers are current, traceable and grounded in your own knowledge.

We deliver knowledge retrieval solutions from idea all the way to production. We start from the business goal, build a scoped version, measure the result and only then expand. This ensures the solution delivers measurable value rather than remaining an experiment.

We do not start from technology but from your goal. Before we write a line of code, we agree together what problem we are solving, who it benefits and how success is measured. This saves time and money, because we build only what delivers value.

A solution nobody can maintain is not a finished solution. That is why we document the work, train your team and build the system so it can be developed without us. Our goal is that knowledge retrieval keeps delivering value long after our engagement.

Benefits

What you get

βœ“

Up-to-date answers

A concrete benefit the solution delivers for your business from the start.

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Source citations

A concrete benefit the solution delivers for your business from the start.

βœ“

Data under your control

A concrete benefit the solution delivers for your business from the start.

βœ“

Fast deployment

A concrete benefit the solution delivers for your business from the start.

Challenges

Problems we solve

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Answers go stale

The language model does not know your latest information, so answers are outdated.

!

Unfounded answers

The model invents answers that cannot be traced to a source.

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Knowledge is scattered

Answers require combining information from many documents.

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Privacy concerns

Sensitive data must not be sent outside in an uncontrolled way.

Deliverables

What's included

Every engagement is different, but a typical knowledge retrieval project includes clear deliverables so you know exactly what you get. We agree the scope together in advance and do not promise more than we can deliver.

  • βœ“A clear definition of goals and metrics
  • βœ“A working solution deployed to production
  • βœ“Documentation and training for your team
  • βœ“Monitoring and support for an agreed period
How We Work

How we work

1

Source mapping

We identify the documents and systems the knowledge comes from.

2

Chunking

We split content into optimal chunks for retrieval.

3

Embedding

We convert text into vectors for semantic search.

4

Retrieval layer

We build retrieval that finds the most relevant passages.

5

Generation

The model answers from the retrieved context with citations.

6

Evaluation

We measure accuracy and reduce incorrect answers.

Use Cases

Use cases

Internal knowledge search

Employees find answers in documents using natural language.

Support knowledge base

The support team gets precise answers from your own docs.

Contract analysis

Search clauses and terms across a large body of contracts.

Product documentation

Users ask about the product and get answers from the manuals.

Research synthesis

Combine findings from many reports into one view.

Compliance lookup

Check requirements and rules straight from the source material.

Technologies

Technologies

OpenAI EmbeddingspgvectorPineconeWeaviateElasticsearchLangChainPythonPostgreSQL
Frequently Asked Questions

Frequently asked

Yes. Your data stays under your control and is not used to train models without your permission.
PDF, Word, HTML, Markdown, spreadsheets and most text-based sources.
We can sync sources on a schedule or in real time as needed.
Yes. Because answers are grounded in retrieved sources, unfounded answers drop significantly.
It depends on the scope. A scoped first use case is typically ready in a few weeks, while a larger whole is built in stages. We agree the timeline together before starting.
Not necessarily. We handle the technical implementation and train your team to use and maintain the solution. The better you know your own data and processes, the smoother the cooperation is.
We process data in accordance with data protection law and agree on processing in writing. We favour solutions where sensitive data stays under your control, and we avoid unnecessary transfer of information outside.
You receive a documented solution and training so you can continue on your own. We also offer ongoing support and maintenance if you wish, but you do not become dependent on us.
In depth

How we think about it

Technology alone solves nothing; the value of a solution comes from meeting a real business need. That is why our work on knowledge retrieval always starts from the problem: what you want to achieve, what currently prevents it and how we recognise success. Only when this is clear do we choose methods and tools. This order saves time and money, because we do not build a solution nobody needs.

We build solutions to hold up in production. That means they are observable, traceable and maintainable from the start. We do not deliver a demo that works once in a presentation but breaks at the first edge case. Instead, we test the solution against real scenarios, measure how it behaves and make sure it handles the unexpected gracefully. Reliability is not a feature you add at the end but a principle that guides the whole build.

Finally: we do not want you to become dependent on us. We document the work, train your team and leave a solution that can be understood and developed without us. We offer ongoing support if you want it, but control stays with you. For us, success means the solution keeps delivering value long after our engagement β€” not that we tie you to us.

Related Services

Related services

Ready to get started?

Book a free discovery call with our team.

Schedule a Meeting

Ready to get started?

Book a free discovery call with our team.

Schedule a Meeting β†’

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